Privacy Policy

Tap Slots Inc. (“Tap Slots”, “we”, “us”) operates free-to-play social casino games, including Vegas Slots Galaxy, 777 Classic Slots Galaxy, Slots of Luck, Wild Triple Slots, and Vegas Cherry Slots (each a “Game”, together the “Games”), and the websites that support them. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have.

We aim to collect and retain only the information we need. We do not sell your personal information for money, and we do not use it to train artificial-intelligence models. Where this policy uses words like “process”, “use”, or “share”, it describes what we actually do with your information, as explained below.

By downloading, accessing, or using the Games or our websites, you agree to this Privacy Policy. Please also see your privacy rights and choices in Section 10.

1. What Information Does Tap Slots Collect?

Information you provide. If you add it to your in-game profile or include it in a support or account request, we collect your name and email address, and optionally your profile picture, location, age, and gender. Your profile location is free text that you type; we do not use it to locate you. When you contact support or submit an account or data-deletion request, we collect the information in that request, including the Game involved and your player ID (“UID”).

Information collected automatically. When you use the Games or websites we collect device identifiers, device type, carrier, and operating system; your IP address (used to determine your country/state); your timezone; referring apps and URLs; and game session times, lengths, and activity.

Purchases. The Games are free to play. If you make an in-app purchase, payment is processed by the relevant app store (Apple, Google, or Amazon); we do not receive your full payment-card details. We may receive confirmation of the purchase, a transaction identifier, and your purchase/entitlement history so we can deliver the items, provide support, and tailor our offers and promotions, for example depending on whether a player has made a purchase.

Sign-in. If you sign in with your email address, we send a one-time code to that address and keep the address with your account. If you use Sign in with Apple, we receive an Apple user identifier and, if Apple provides one, your email address or an Apple private-relay address; we do not receive your name from Apple.

Chat, reports, and blocks. In Games with chat, we store the messages you send. If you report or block another player, we store the report or block as described in Section 8.

If you use Facebook Login (see Section 15), we receive your Facebook ID, name, email address, and timezone where accessible. Your Facebook profile picture and friends may be shown in the Game. To show them, we keep a copy of your profile picture on our servers for up to 6 hours and your friends list for up to 30 minutes; we do not store your friends list permanently.

Some device data — your advertising identifier and IP address — is collected by the advertising, attribution, and analytics SDKs in our apps and shared with those partners (see Sections 2 and 7). Our servers do not receive or store your advertising identifier, and current versions of our apps do not collect your MAC address.

2. Device Identifiers, Account Recovery, and Security

Because our Games can be played without creating a username or password, we rely on device identifiers to recognize your device and keep your account working. Specifically, we use the Android ID (SSAID) on Android, a vendor-scoped identifier (IDFV) on iOS, and your IP address to:

Create, maintain, recover, and secure your account — associating your account with your device(s) so we can save and restore your game progress when you return, reinstall, or move to a new device, and so we can recognize your device for account recovery.
Detect and prevent fraud and abuse — identifying suspicious activity and protecting against cheating, unauthorized access, and violations of our Terms of Service.
Measure advertising — the attribution SDK in our apps (Adjust; Kochava in Vegas Cherry Slots) receives your advertising identifier to attribute installs and measure the performance of our marketing. Your IP address is processed by MaxMind to approximate your country/region and to help detect fraud, including when you make a purchase.
Show and personalize advertising — your advertising identifier and IP address are shared with our advertising partners (including Google, through the advertising SDKs in our apps) and used to show advertising, to personalize it, and to measure its performance. Google uses the IP address it receives through these SDKs for ad measurement and personalization; see “How Google uses information from sites or apps that use our services” at https://policies.google.com/technologies/partner-sites for details of Google’s processing.

You can reset your advertising identifier, or limit ad tracking, at any time in your device settings. On iOS, the App Tracking Transparency prompt asks whether our apps may use your advertising identifier for tracking. If you are in the European Economic Area, the United Kingdom, or Switzerland, current versions of our apps on Google Play and the App Store ask for your consent to personalized advertising through Google’s consent form (IAB Transparency & Consent Framework), and you can change your choice at any time from the privacy options in the Game’s Settings. You may also object to, or withdraw consent for, personalized advertising as described in Section 10.

3. Cookies, Tracking Technologies, and Server Logs

On our websites and apps we and our partners use tracking technologies — cookies, web beacons, tags, and scripts — to analyze trends, administer the sites, track user movements, gather demographic information, and serve relevant advertisements. Information gathered through these technologies on our websites cannot, on its own, be matched to your identity.

Like most online services, our servers also automatically record log data when you visit our sites or use our apps — including your IP address, the time and date of your visit, the pages or screens you view, and similar diagnostic information — which we retain in log files for security, troubleshooting, and analytics.

Cookies are also used to remember your settings (such as your language preference) and to authenticate you. You can control or reject cookies through your browser settings; if you reject cookies you may still use our sites, but some features or areas may be limited. Our advertising partners may use cookies and similar technologies to gather information about your activity on our sites and other sites in order to show you advertising based on your interests.

Our websites do not currently respond to browser “Do Not Track” signals.

Our sites may include social-media features such as a Facebook “Like” button, a “Share” button, or interactive mini-programs. These features may collect your IP address and the page you are visiting, may set a cookie to function, and may be hosted by a third party or directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

5. Anti-Abuse and Form Verification

Our contact and data-deletion forms use Cloudflare Turnstile to tell humans from automated bots. To do this, Turnstile (operated by Cloudflare) receives signals from your browser or device — such as your IP address and interaction signals — and returns a pass/fail result. We use this only to protect the forms from spam and abuse.

6. How Does Tap Slots Use the Information?

We use the information we collect to:

create your game account and maintain your progress;
create, maintain, recover, and secure your account, and prevent fraud and abuse;
provide technical and customer support;
keep chat and our other social features safe — filtering objectionable words, reviewing reports, and acting on them;
personalize your game experience;
display relevant advertisements and measure their performance;
send you service-related messages and, where permitted, promotions (see your marketing choices in Section 10);
improve and optimize our Services; and
conduct research and analytics.

We do not sell your personal information for money. We share information with third-party service providers that process it on our behalf, and only as described in this policy. In the event Tap Slots undergoes (or evaluates undergoing) a merger, acquisition, or sale of all or part of its assets, we may transfer data to the successor company. We may also disclose information where required by law or to protect our rights, our users, or the public.

Our service providers include:

Attribution & advertising measurement — Adjust; Kochava (Vegas Cherry Slots).
Advertising / ad mediation — IronSource, and ad networks including AppLovin, Chartboost, Unity Ads, AdMob, and Meta Audience Network.
Analytics — Google Analytics for Firebase, Meta (Facebook app events), Unity Analytics and GameAnalytics (Vegas Cherry Slots), and Amplitude (data from earlier app versions).
Crash reporting — Firebase Crashlytics and Unity Cloud Diagnostics.
IP geolocation & fraud prevention — MaxMind.
Push notifications — Apple Push Notification service, Google Firebase Cloud Messaging, and Amazon Device Messaging; OneSignal in older versions of some of our apps.
Sign-in — Facebook and Apple.
Email delivery — SparkPost.
Customer support — Zendesk (support requests, and internal alerts about player reports and blocks, which contain player IDs but not messages).
Anti-abuse / form verification — Cloudflare (Turnstile).
Development & infrastructure — Firebase, Amazon Web Services, and Cloudflare.
App stores & distribution — Apple, Google, and Amazon.

Each third party that receives your information from us is required, by its agreement with us or its published terms, to protect it with the same or equal protection as described in this policy. We moderate chat and reports with our own team and tools; we do not send chat messages or reports to any outside moderation or artificial-intelligence service.

Advertising shown in the Games may take you to other apps or websites; those apps and sites are governed by their own privacy policies (see Section 14). Some of these partners — in particular Google (AdMob, Google Analytics, and Firebase) — act as independent controllers of the data they receive through their SDKs, including your advertising identifier and IP address, which they may use to measure and personalize advertising. To understand how Google processes this data, see “How Google uses information from sites or apps that use our services” at https://policies.google.com/technologies/partner-sites. Sharing your advertising identifier, IP address, and related signals with advertising partners may be considered “sharing” or “targeted advertising” under some U.S. state laws, and requires consent in some regions; see your choices in Section 10.

8. Information You Make Public, Chat, and Moderation

If you connect with Facebook, your Facebook profile picture, and in some cases your name, may appear in leaderboards within the Games; please review Facebook’s privacy options. Your in-game profile — name, status, location (free text you enter), age, gender, and picture — is visible to other players, for example in profiles, friends lists, leaderboards, tournaments, and rooms. Setting up an in-game profile is optional, and you can update it at any time.

Chat, Reports, and Blocks

Messages you send in in-game chat are visible to the other players in that chat and are stored on our servers for 30 days, so that we can review them if a player is reported. We filter objectionable words automatically on our own servers.

When you report a player, we store your report — the reasons you select and any comment and contact email you choose to add — together with a copy of the reported player’s profile (name, status, and location) and up to their 20 most recent chat messages. When you block a player, we store the block. Our team is alerted to every report and block, and authorized staff review reports and the related chat in an internal moderation tool, as described in our Terms of Service.

We keep reports and moderation records for as long as we need them to keep players safe and enforce our Terms of Service, including after the reported player’s account is deleted. If you delete your account, the comment and contact email in reports you made are deleted, and your blocks are removed.

9. How Long We Keep Information

We keep personal information only as long as we need it for the purposes described in this policy, and then delete or de-identify it. The criteria we use include:

Account and device identifiers, the IP addresses stored with them, and game progress — for as long as your account exists; they are deleted when your account is deleted (see Section 10);
Sign-in email address — until you unlink it or delete your account;
Chat messages — 30 days; reports and blocks — see Section 8;
Facebook profile picture and friends list — cached for up to 6 hours and 30 minutes;
Support tickets and account/deletion requests — until no longer required for support, and as needed to comply with legal obligations, resolve disputes, and enforce our agreements;
Advertising identifiers — not stored on our servers; our advertising and attribution partners keep them under their own policies;
Fraud, security, and server-log data — for a limited period for security and integrity; diagnostic logs you send with a problem report are deleted after 14 days;
Analytics data — typically in aggregated or de-identified form; and
Backups — until they cycle out of our backup retention window.

If you ask us to delete your account (see Section 10), we action the request as described there.

10. Your Privacy Rights and Choices

Accessing, updating, or deleting your information. You can review or update your account details, or ask us to stop using your information, by contacting support@tapslots.com. To request deletion of your account and its associated data, use Delete Account in the Game’s Settings, our Data Deletion request form at https://tapslots.com/datadeletion/, or email support@tapslots.com. Deletion requested in the Game is carried out after a three-day waiting period; if you play again during that period, the request is cancelled. We will action erasure requests within one month (extendable where the law permits). We keep some information after deletion where we need it for safety, security, or legal reasons — for example, reports that other players made about your account (Section 8) and records we must keep by law. To protect your account, we may ask you to verify your identity or confirm that you are the account owner before acting; any information you provide for verification is used only for that purpose.

Marketing choices. You can opt out of promotional emails using the unsubscribe link in those emails, and you can turn off push notifications in your device settings. We may still send you service- and support-related messages.

California (CCPA/CPRA). If you are a California resident, you have the right to: know the personal information we collect, use, and disclose; delete your personal information; correct inaccurate personal information; opt out of the “sale” or “sharing” of personal information; limit the use of sensitive personal information; and not receive discriminatory treatment for exercising these rights. We do not sell personal information for money. We may share advertising identifiers and related signals with advertising partners for interest-based advertising; depending on the final legal characterization, this may be a “share” for cross-context behavioral advertising. To opt out of such sharing, or to exercise any California right, use the Data Deletion / privacy form at https://tapslots.com/datadeletion/ or email support@tapslots.com; you may also use an authorized agent. We will verify your request before acting and will not discriminate against you for exercising your rights.

European Economic Area / United Kingdom (GDPR / UK GDPR). The data controller is Tap Slots Inc., 7745 Spanish Lake Dr, Las Vegas, NV 89113, USA. If you are in the EEA or UK, you have the right to access, rectify, erase, restrict, and port your personal data, to object to certain processing, and to withdraw consent at any time (without affecting prior processing), from the privacy options in the Game’s Settings or by contacting us. You also have the right to lodge a complaint with your local data-protection supervisory authority. We rely on the following legal bases, depending on the activity: performance of a contract (to provide the Games and maintain your account); our legitimate interests (to secure accounts, prevent fraud, moderate chat and keep players safe, measure and improve the Games, and for non-targeted analytics); your consent (for interest-based advertising, non-essential cookies, and marketing, where required); and compliance with legal obligations. Recipients of your data are the service providers listed in Section 7. We transfer data to the United States and other countries where our providers operate and use appropriate safeguards for those transfers. We do not make decisions producing legal or similarly significant effects about you based solely on automated processing; we do use identifiers to personalize advertising as described above.

Other U.S. states. Residents of other U.S. states may have similar rights under their state privacy laws and can exercise available rights using the contact methods above.

11. How Is My Information Secured?

Tap Slots takes reasonable technical and organizational measures to protect personal information, following generally accepted industry standards, including encryption in transit (TLS or other appropriate encryption). No method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. If you have a security question or wish to report a vulnerability, contact support@tapslots.com.

12. Children’s and Minimum-Age Policy

Our Games are intended for adults and, consistent with our Terms of Service, for users 21 years of age or older. They are not directed to children, and you should not use the Games if you are under 21. We do not knowingly collect personal information from children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

13. International Data Transfers

We are based in the United States, and the information we collect may be processed in the United States and other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers.

14. Links to Other Websites, Apps, and Ads

Our Games and sites may link to — and the advertising in our Games may take you to — other websites or apps that we do not control. If you submit personal information to those sites or apps, it is governed by their privacy policies. We encourage you to read the privacy policy of any website you visit or app you use.

15. Single Sign-On

We offer sign-in with Facebook Login, Sign in with Apple, and your email address. Facebook and Apple authenticate you and share with us the information described in Section 1; with email sign-in we send a one-time code to your address to confirm it is yours. Facebook may also give you the option to post information about your activity in the Game to your profile to share with your network.

16. Notification of Privacy Policy Changes

If we make a change in how we use your personal information, we will notify you by email (to the address in your account) or by a notice in-app and on this site before the change takes effect. We encourage you to review this page periodically.

17. Contact Us

Tap Slots Inc. 7745 Spanish Lake Dr, Las Vegas, NV 89113, USA support@tapslots.com